Last Updated: August 25, 2026
Tavos Auto Glass LLC (“Tavos Auto Glass,” “Tavos,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
Visit www.tavosautoglass.com;
Request an estimate or schedule an appointment;
Use our website forms, chat features, or other online tools;
Contact us by telephone, text message, email, mail, or in person;
Purchase or receive services from us;
Communicate with us through social media or third-party platforms; or
Interact with our advertisements.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with us, we may collect the following categories of information.
This may include:
First and last name;
Telephone number;
Email address;
Mailing or service address; and
Preferred method or language of communication.
To prepare an estimate, locate the correct glass, schedule service, or complete a repair or replacement, we may collect:
Vehicle year, make, and model;
Vehicle Identification Number (“VIN”);
License plate or vehicle description;
Glass location and type;
Vehicle features and technical specifications;
Photos of the vehicle or damaged glass;
Requested service;
Mobile-service location;
Appointment information; and
Service, estimate, invoice, and warranty history.
When insurance is involved, we may collect:
Insurance company;
Policy or claim number;
Deductible information;
Insurance representative information; and
Other information needed to verify coverage or process a claim.
When you purchase services, we may collect transaction-related information, including:
Estimates and invoices;
Payment status;
Billing address;
Transaction date and amount; and
Limited payment details received from our payment processor.
Payment-card information may be collected and processed directly by a third-party payment processor. We do not necessarily receive or store complete payment-card numbers.
We may maintain records of communications with you, including:
Telephone calls and voicemail messages;
Text messages;
Emails;
Website form submissions;
Chat conversations;
Appointment communications;
Reviews and feedback; and
Notes related to estimates, services, claims, or customer support.
Where permitted by law, calls may be monitored or recorded for quality assurance, training, documentation, or customer-service purposes. We will provide any notice or obtain any consent required by applicable law.
When you visit our website, we and our service providers may automatically collect:
Internet Protocol (“IP”) address;
Browser and device type;
Operating system;
Referring website;
Pages viewed;
Links or telephone numbers clicked;
Date and time of visits;
Approximate location derived from an IP address;
Advertising identifiers; and
Information collected through cookies, pixels, tags, and similar technologies.
We may receive information from:
Insurance companies and claims administrators;
Glass suppliers and service partners;
Advertising and analytics providers;
Social media platforms;
Customer relationship and communications platforms;
Payment processors;
Referral partners; and
Publicly available sources.
We may use personal information to:
Respond to questions and estimate requests;
Identify the correct glass, parts, and services;
Prepare estimates and invoices;
Schedule and perform in-shop or mobile services;
Communicate about appointments, estimates, parts, payments, claims, and warranties;
Process transactions and maintain business records;
Work with insurance companies and claims representatives;
Provide customer support;
Send requested service notifications and reminders;
Request feedback or reviews following service;
Maintain customer, vehicle, and service histories;
Operate, secure, troubleshoot, and improve our website and business systems;
Measure website traffic and advertising performance;
Personalize website experiences and advertisements;
Detect fraud, misuse, security incidents, or unlawful activity;
Enforce our agreements and policies;
Comply with legal, tax, insurance, and regulatory requirements; and
Establish, exercise, or defend legal claims.
We may also use information in an aggregated or deidentified form that cannot reasonably be associated with an identifiable individual.
When you provide your telephone number, you may receive communications related to your inquiry or service, including:
Estimate follow-ups;
Appointment confirmations and reminders;
Scheduling updates;
Parts or service updates;
Payment or invoice notices;
Customer-support messages; and
Review requests.
If you separately consent to promotional communications, we may also send marketing messages. Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information below.
Opting out of marketing messages does not prevent us from sending necessary nonmarketing communications concerning an active appointment, transaction, safety matter, or legal obligation when permitted by law. We will honor valid revocation and opt-out requests as required by applicable law.
We may send emails related to estimates, appointments, invoices, payments, services, warranties, or customer support.
If we send promotional emails, you may unsubscribe using the link in the email or by contacting us. You may continue to receive nonpromotional communications concerning an active transaction, appointment, service, or legal obligation.
Our website and third-party service providers may use cookies, pixels, tags, local storage, and similar technologies to:
Make the website function properly;
Remember preferences;
Understand how visitors use the website;
Measure calls, form submissions, and other conversions;
Improve website performance;
Prevent fraud and maintain security; and
Deliver or measure advertising.
These technologies may collect device information, browsing activity, IP addresses, identifiers, and interactions with our website or advertisements.
You can adjust cookie settings through your browser. Blocking certain cookies may affect website functionality. Where required, we may also provide a cookie-consent or privacy-preference tool.
We may use services provided by companies such as Google and Meta to understand website activity, measure advertising performance, and display advertisements.
These providers may use cookies, pixels, or other identifiers to collect information about your activity over time and across websites or services, subject to their own privacy policies.
You may manage advertising preferences through:
Google Ads Settings;
Meta Ad Preferences;
Your browser’s privacy settings;
Available cookie-preference controls; and
Recognized universal opt-out mechanisms where applicable.
We do not sell personal information for money. However, certain disclosures involving advertising cookies or identifiers may be considered a “sale,” “sharing,” or processing for targeted advertising under some state privacy laws. Where applicable, you may request to opt out of these practices.
We may disclose personal information to the following categories of recipients when reasonably necessary:
We may use service providers for:
Website hosting and maintenance;
Customer relationship management;
Forms, chat, and appointment scheduling;
Telephone, email, and text-message communications;
Analytics and advertising;
Payment processing;
Accounting and recordkeeping;
Data storage and security; and
Business operations and technical support.
These providers may process personal information on our behalf to perform contracted services.
We may disclose vehicle details, including a VIN or vehicle features, when necessary to identify, order, deliver, install, or warranty the correct glass or parts.
When you request insurance-related assistance, we may disclose information required to verify coverage, coordinate services, or process a claim.
We may disclose information to attorneys, accountants, insurers, auditors, consultants, or other professional advisers when reasonably necessary.
We may disclose information when we reasonably believe it is necessary to:
Comply with a law, regulation, subpoena, court order, or legal process;
Respond to a lawful government request;
Protect the rights, property, or safety of Tavos Auto Glass, our customers, or others;
Investigate fraud, misuse, security incidents, or unlawful activity; or
Enforce our agreements and policies.
If Tavos Auto Glass is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
We do not sell customer contact information to unaffiliated parties for their independent direct-marketing purposes.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide requested services;
Maintain service and warranty records;
Manage customer relationships;
Meet legal, accounting, tax, and insurance obligations;
Resolve disputes;
Prevent fraud; and
Enforce agreements.
Retention periods vary based on the type of information, the nature of our relationship with you, and applicable legal requirements. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, storage system, transmission method, or security measure is completely secure. We cannot guarantee the absolute security of information transmitted to or maintained by us.
Depending on your residence and applicable law, you may have the right to:
Confirm whether we process your personal information;
Access personal information maintained about you;
Correct inaccurate personal information;
Request deletion of personal information;
Obtain a portable copy of certain information;
Opt out of targeted advertising;
Opt out of the sale of personal information;
Opt out of certain profiling activities;
Withdraw consent when processing is based on consent; and
Appeal a decision concerning a privacy request.
These rights are subject to legal exceptions and may not apply in every situation or to every business.
To submit a privacy request, contact us using the information in the “Contact Us” section. Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing the request.
If we deny a request covered by applicable privacy law, you may appeal our decision by contacting us and stating that you are submitting a privacy appeal.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Where permitted by law, you may authorize another person to submit a privacy request on your behalf. We may require proof of the agent’s authority and may need to verify your identity directly.
Where required by applicable law, we will process recognized browser-based universal opt-out signals, such as Global Privacy Control, as requests to opt out of the sale of personal information or its use for targeted advertising.
Colorado residents may have rights under the Colorado Privacy Act, subject to the law’s applicability requirements and exceptions.
These rights may include the right to:
Access personal data;
Correct inaccuracies;
Delete personal data;
Obtain a portable copy of personal data; and
Opt out of the sale of personal data, targeted advertising, and certain profiling.
Tavos Auto Glass does not sell personal data in exchange for money. However, as explained above, certain advertising-related disclosures may be treated as a sale or targeted advertising under Colorado law.
Colorado privacy requests and appeals may be submitted using the contact information below.
Our website and services are intended for adults seeking auto-glass services and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that we have collected such information without legally valid authorization, we will take reasonable steps to delete it.
Our website may contain links to third-party websites, social media platforms, payment services, maps, review websites, or other services.
We do not control and are not responsible for the privacy, security, or content practices of third parties. You should review the privacy policy of each third-party service you use.
Information submitted in connection with employment or contractor opportunities may be used to:
Evaluate qualifications;
Communicate with applicants;
Conduct permitted background or reference checks;
Maintain hiring records; and
Comply with applicable employment and legal obligations.
Access to applicant information is limited to individuals and service providers with a legitimate need to use it. Employment-related information may be governed by separate notices or legal requirements.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the website or another appropriate method.
Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.
If you have questions about this Privacy Policy, want to exercise a privacy right, or wish to submit a privacy appeal, contact:
Tavos Auto Glass LLC
6603 North Federal Boulevard
Denver, Colorado 80221
United States
Telephone: (303) 394-9165
Email: contact@tavosautoglass.com
Website: www.tavosautoglass.com
