Last Updated: August 25, 2026

Terms of Use

1. Acceptance of These Terms

Welcome to the Tavos Auto Glass LLC website at www.tavosautoglass.com (the “Website”).

These Terms of Use (“Terms”) govern your access to and use of the Website and its features, including online forms, estimate requests, appointment requests, chat tools, payment features, and other services made available through the Website.

By accessing or using the Website, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, please do not use the Website.

These Terms apply to use of the Website. Auto-glass services, payments, warranties, insurance claims, and other transactions may be subject to additional estimates, invoices, policies, disclosures, or agreements.

2. Eligibility

The Website is intended for individuals who are at least 18 years old or who have the permission and supervision of a parent or legal guardian.

By submitting an estimate request, scheduling an appointment, authorizing work, or making a payment, you represent that you are legally able to enter into the applicable transaction or are acting with authorization from the vehicle’s owner or another legally authorized person.

3. Permitted Use

You may use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Violate any applicable federal, state, or local law;

  • Submit false, misleading, fraudulent, or incomplete information;

  • Impersonate another person or misrepresent your authority;

  • Attempt to gain unauthorized access to the Website, its servers, accounts, or connected systems;

  • Introduce viruses, malicious code, automated scripts, or other harmful technology;

  • Scrape, crawl, harvest, copy, or extract Website content or information through automated means without our written permission;

  • Interfere with the operation, security, or availability of the Website;

  • Use the Website to harass, threaten, defraud, or harm another person;

  • Upload content that is unlawful, infringing, defamatory, obscene, or malicious;

  • Use Website content for unauthorized commercial purposes; or

  • Assist another person in engaging in prohibited conduct.

We may restrict or terminate access to the Website if we reasonably believe these Terms have been violated.

4. Estimate Requests and Vehicle Information

The Website may allow you to request an estimate by submitting information such as your name, contact information, vehicle year, make, model, Vehicle Identification Number (“VIN”), glass location, vehicle features, photos, insurance information, and requested service.

You are responsible for ensuring that the information you provide is accurate and complete.

An estimate generated or communicated through the Website is not necessarily a final or binding price. Pricing and availability may change after we:

  • Inspect the vehicle or damaged glass;

  • Confirm the VIN and vehicle specifications;

  • Identify required sensors, cameras, molding, or other features;

  • Confirm parts availability;

  • Determine whether calibration or additional labor is required;

  • Review the extent of the damage;

  • Verify insurance coverage or claim information; or

  • Discover information not included in the original request.

Unless expressly stated otherwise in writing, an estimate is an approximation and not a guarantee of the final price, parts availability, insurance coverage, completion time, or service eligibility.

5. Appointments and Scheduling

Submitting an appointment request through the Website does not guarantee an appointment.

An appointment is confirmed only after Tavos Auto Glass communicates confirmation through an authorized method, such as telephone, email, or text message.

Appointment times and completion estimates may be affected by:

  • Parts availability;

  • Weather conditions;

  • Traffic or travel conditions;

  • Technician availability;

  • Vehicle condition;

  • Incorrect or incomplete vehicle information;

  • Insurance verification;

  • Safety concerns; or

  • Circumstances beyond our reasonable control.

For mobile appointments, you are responsible for providing a lawful, safe, and reasonably accessible service location. We may postpone, relocate, or cancel mobile service when conditions are unsafe or unsuitable.

Appointment cancellations, missed appointments, deposits, and rescheduling may be governed by a separate payment, cancellation, or service policy presented during scheduling or purchase.

6. Insurance Information

Any insurance-related information available through the Website is provided for general convenience and does not guarantee that an insurer will approve or pay a claim.

Insurance coverage, deductibles, reimbursement, and claim decisions are determined by the applicable insurer or claims administrator. Unless Tavos Auto Glass expressly agrees otherwise in writing, you remain responsible for charges not paid by your insurer.

You authorize us to communicate with your insurer, claims administrator, or other authorized representative when reasonably necessary to verify information, coordinate service, or process a claim you have asked us to assist with.

7. Payments

The Website may allow you to make deposits or payments through a third-party payment processor.

You agree to provide current, complete, and accurate billing and payment information. You represent that you are authorized to use the payment method provided.

Payments, deposits, refunds, cancellations, returned payments, and charge disputes may be subject to our applicable Payment Policy, estimate, invoice, or service agreement.

We may correct pricing, description, or payment errors even after information has appeared on the Website, subject to applicable law. If a material pricing error affects your transaction, we will provide an opportunity to approve the corrected amount or cancel the affected transaction.

8. Electronic Communications

When you contact us through the Website or provide an email address or telephone number, you consent to receive communications related to your inquiry, estimate, appointment, payment, service, warranty, claim, or customer-support request.

Communications may be delivered by:

  • Telephone;

  • Text message;

  • Email;

  • Website chat; or

  • Other electronic methods you select or authorize.

Marketing communications will be sent only as permitted by applicable law and based on any required consent. Consent to receive marketing messages is not a condition of purchasing services.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages by replying STOP and request assistance by replying HELP.

You may unsubscribe from promotional emails using the unsubscribe instructions included in the email. Opting out of marketing does not prevent us from sending necessary nonmarketing communications related to an active transaction, appointment, service, safety issue, or legal obligation.

Electronic communications are also governed by our Privacy Policy.

9. User Submissions

The Website may allow you to submit information, messages, photos, reviews, testimonials, or other content (“User Submissions”).

You retain ownership of your User Submissions. By submitting them, you grant Tavos Auto Glass a nonexclusive, worldwide, royalty-free license to store, reproduce, process, and use them as reasonably necessary to:

  • Respond to your request;

  • Prepare an estimate;

  • Identify required parts or services;

  • Perform or document services;

  • Address warranty or customer-service matters;

  • Prevent fraud;

  • Maintain business records; and

  • Comply with legal obligations.

We will not use identifiable customer photos, reviews, or testimonials for public advertising without permission when permission is required by law.

You represent that you have the right to submit the content and that doing so does not violate another person’s privacy, intellectual-property, or other legal rights.

Do not submit sensitive or unnecessary information through an unsecured form or chat.

10. Reviews and Testimonials

Reviews and testimonials displayed on the Website may reflect individual customer experiences. Individual results may vary.

We may correct formatting or minor typographical errors in a review without materially changing its meaning. We will not knowingly publish a materially false or misleading customer endorsement.

Third-party review platforms operate under their own terms and policies. We do not control whether those platforms publish, remove, rank, or display a review.

11. Intellectual Property

The Website and its contents—including text, graphics, logos, photographs, videos, icons, layouts, designs, software, and other materials—are owned by Tavos Auto Glass or used with permission and are protected by applicable intellectual-property laws.

Subject to these Terms, Tavos Auto Glass grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Website for lawful personal or transactional purposes.

Without prior written permission, you may not:

  • Copy, reproduce, republish, distribute, or publicly display Website content;

  • Modify or create derivative works from Website content;

  • Sell, license, or commercially exploit Website content;

  • Remove copyright, trademark, or ownership notices;

  • Use our name, logo, branding, or content in a way that suggests an unauthorized affiliation or endorsement; or

  • Reverse engineer or attempt to extract source code from Website software, except where such a restriction is prohibited by law.

12. Third-Party Services and Links

The Website may contain or use third-party services, links, maps, payment tools, scheduling systems, review platforms, social media features, analytics services, chat tools, insurance resources, or advertisements.

Third parties operate under their own terms and privacy policies. Tavos Auto Glass does not control and is not responsible for the availability, security, accuracy, content, or practices of third-party services.

A link or integration does not necessarily mean that Tavos Auto Glass endorses or guarantees the third party.

Your use of a third-party service is at your own discretion and may be governed by separate terms.

13. Website Information

We make reasonable efforts to keep Website information accurate and current. However, information concerning services, service areas, prices, availability, parts, promotions, insurance, business hours, or estimated completion times may change.

Website content is provided for general informational and transactional purposes. It is not professional legal, insurance, technical, or safety advice.

If Website content conflicts with a signed service authorization, final estimate, invoice, warranty document, or other written agreement issued specifically for your transaction, the transaction-specific document will control to the extent of the conflict.

14. Website Availability

We may modify, suspend, restrict, or discontinue any portion of the Website at any time.

We do not guarantee that:

  • The Website will always be available;

  • Access will be uninterrupted or error-free;

  • Every defect will be corrected immediately;

  • All features will work with every browser or device; or

  • The Website or its servers will be free from harmful components.

We may perform maintenance or make changes without prior notice.

15. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TAVOS AUTO GLASS DISCLAIMS WARRANTIES RELATING TO THE WEBSITE, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THIS WEBSITE DISCLAIMER DOES NOT REPLACE OR LIMIT ANY EXPRESS WRITTEN WARRANTY PROVIDED FOR AUTO-GLASS SERVICES, NOR DOES IT LIMIT RIGHTS THAT CANNOT LAWFULLY BE WAIVED.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TAVOS AUTO GLASS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO USE OF, OR INABILITY TO USE, THE WEBSITE.

THIS INCLUDES, WITHOUT LIMITATION, LOSS CAUSED BY WEBSITE INTERRUPTIONS, THIRD-PARTY SERVICES, UNAUTHORIZED ACCESS, DATA LOSS, RELIANCE ON GENERAL WEBSITE INFORMATION, OR HARMFUL CODE.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR A CLAIM ARISING SOLELY FROM USE OF THE WEBSITE WILL NOT EXCEED THE GREATER OF:

  • The amount you paid specifically to access the Website during the six months preceding the claim; or

  • One hundred U.S. dollars ($100).

These limitations do not apply where prohibited by law and do not limit liability that cannot legally be excluded.

Claims arising from auto-glass work, payments, warranties, or other services may be governed by the applicable estimate, service authorization, invoice, warranty, or separate agreement.

17. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Tavos Auto Glass and its owners, officers, employees, contractors, and agents from claims, losses, liabilities, damages, judgments, and reasonable costs arising from:

  • Your unlawful or unauthorized use of the Website;

  • Your material violation of these Terms;

  • Information or content you submit in violation of another person’s rights; or

  • Fraudulent or intentionally harmful conduct connected to your use of the Website.

This provision does not require you to indemnify Tavos Auto Glass for conduct for which indemnification cannot lawfully be required.

18. Privacy

Our collection and use of personal information are described in our Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference. If you submit personal information through the Website, you acknowledge that it will be handled as described in the Privacy Policy.

19. Suspension and Termination

We may suspend or terminate your access to all or part of the Website if:

  • You violate these Terms;

  • Your use presents a security, legal, or operational risk;

  • We suspect fraud or unauthorized activity;

  • We are required to do so by law; or

  • We discontinue the Website or a feature.

Sections that by their nature should survive termination—including intellectual-property, disclaimer, limitation-of-liability, indemnification, and governing-law provisions—will remain effective.

20. Governing Law and Venue

These Terms and any dispute relating to the Website are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

To the extent permitted by applicable law, any court proceeding arising solely from these Terms or use of the Website must be brought in a state or federal court having jurisdiction in or over Denver, Colorado.

Nothing in this section prevents either party from bringing an eligible matter in small-claims court or exercising a right that cannot lawfully be waived.

21. Changes to These Terms

We may revise these Terms periodically to reflect changes in the Website, our practices, or applicable law.

When changes are made, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through the Website or another appropriate method.

The updated Terms become effective when posted unless a different effective date is stated. Your continued use of the Website after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.

22. Waiver and Severability

A failure by Tavos Auto Glass to enforce a provision of these Terms is not a waiver of that provision or any other right.

If a court determines that any provision is invalid, illegal, or unenforceable, that provision will be limited or removed only to the minimum extent necessary. The remaining provisions will continue in effect.

23. Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, sale of assets, restructuring, or transfer of our business, subject to applicable law.

24. No Agency Relationship

These Terms do not create an employment, agency, partnership, joint-venture, fiduciary, franchise, or similar relationship between you and Tavos Auto Glass.

Neither party has authority to bind the other except as expressly agreed in writing.

25. Entire Agreement

These Terms, our Privacy Policy, and any other terms expressly presented through the Website constitute the entire agreement concerning your use of the Website.

Separate estimates, invoices, service authorizations, payment policies, warranty policies, and other transaction-specific agreements may govern the auto-glass services you purchase.

26. Contact Us

Questions about these Terms may be directed to:

Tavos Auto Glass LLC
6603 North Federal Boulevard
Denver, Colorado 80221
United States

Telephone: (303) 394-9165
Email: contact@tavosautoglass.com
Website: www.tavosautoglass.com

Thank you for visiting the Tavos Auto Glass LLC website.